Gameserver: Deletion/refund
Do you want to return or delete your gameserver because you are dissatisfied? Here’s how you can do it.
Delete Gameserver
You can easily delete your gameserver by clicking on the "Settings" tab in the GSM. There you will find the „Delete gameserver“ button.
When you click this button, another tab will open where you need to confirm the final deletion of your gameserver. To do this, enter your current password.
Once you initiate the deletion of your gameserver, it is no longer possible to restore your gameserver or the data through our support.
Cancel Gameserver
If you are dissatisfied with your gameserver or simply ordered the wrong gameserver, you can also return your gameserver. This is also possible by clicking the „Delete Gameserver“ button under the „Settings“ tab in the GSM.
Here you will be shown whether a refund is possible and how many TuxTokens you will receive back.
In the case of a refund, you will receive 75% of the current time value of the purchase price of your gameserver. The exact refund amount will be displayed to you during the refund process.